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One inbox, checked on weekdays
Talk to the people who pack the boxes
Tell us who the gift is for and when you need it, and we will tell you which set fits — or that none of them do. Food allergies, shipping timelines, and oddly specific requests all get a real answer.
Typical reply time
Within one business day, Monday through Friday. We are slower in the last week of October because we are standing at the packing table.
Reach us
The details
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Email — best for everything
moonpick.marrow.gifts@gmail.com -
Phone — demo number
(336) 555-0148This is a sample number used for layout. It is not a monitored company line, and we cannot confirm who answers it. Please use email instead.
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Hours
Mon–Fri, 9am–5pm Eastern
Closed the week of Thanksgiving, because everyone deserves that.
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Where boxes ship from
Asheville, NC, United States
No storefront and no walk-in visits. The studio is a converted garage, not a shop.
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Before you write
Answers that might save you the email
Three questions come up most often. The rest live on the home page FAQ and the shipping page.
Usually within one business day. Anything sent Friday afternoon tends to get an answer Monday morning. In the last week of October we are packing from 8am to 6pm, so replies slow to about two days.